Cookies Policy | Koala88 Casino

What are cookies?

Cookies are small text files that a website may place on your computer, tablet, mobile phone or other internet-enabled device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website function correctly, remember selected settings and provide information about how visitors use the website.

Some cookies are placed directly by Koala88 Casino. Others may be placed by service providers that support website functions, security, analytics or other services. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable requirements.

Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie can vary depending on its purpose.

In addition to cookies, we may use similar technologies such as pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these technologies where appropriate.

How Koala88 Casino may use cookies

Cookies may be used to support the operation, safety and usability of the website. The exact cookies used may change over time as the website, technical systems and services develop. We aim to use cookies for reasonable and relevant purposes, including the following:

To allow the website and its features to operate as intended.
To remember information or choices you make during a visit, such as language, display or other preferences.
To maintain a secure session and help protect accounts, transactions and website functions from misuse.
To identify unusual activity, suspected fraud, automated access or other security risks.
To understand how visitors navigate the website, which pages are used and whether links or features work effectively.
To monitor website performance, diagnose technical problems and improve reliability.
To help us provide information, promotions or content that may be more relevant to your interests, where permitted by law and your preferences.
To measure the effectiveness of communications, advertising or campaign activity, where applicable.
To meet legal, regulatory, auditing and record-keeping requirements where cookies or similar technologies are reasonably necessary.

Cookies do not normally contain your full name or complete account details. However, information connected with a cookie may be linked with other information that we hold about you, such as account, device or usage information. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, navigation, security controls, session management, responsible access measures and other features that you request. Without these cookies, parts of the website may not work properly. Because they are necessary for the provision of requested services, they may not always be removable through a cookie preference tool.

Functional cookies

Functional cookies help remember preferences and choices so that your experience can be more consistent. For example, they may remember selected settings or help provide a feature you have chosen to use. If you disable these cookies, some preferences may not be retained and you may need to make the same selections again.

Analytics and performance cookies

These cookies help us understand how the website is used and how it performs. Information may include pages visited, general interaction patterns, browser or device information, approximate location and error reports. Analytics information is used to identify improvements and assess whether the website is functioning effectively. Where appropriate, analytics information may be collected in an aggregated or otherwise protected form.

Advertising and measurement cookies

Where used and permitted, these cookies may help measure marketing activity or show content that is more relevant to visitors. They can help limit repeated displays, understand whether a campaign has been viewed and assess how visitors respond to communications. These cookies may be operated by Koala88 Casino or by approved service providers. You may be able to refuse or limit them through the available consent controls or your browser settings.

Your cookie choices and other important information

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept, reject or manage certain categories of cookies. Your choices may be stored in a cookie so that the notice does not continue to appear during every visit. You can review or change your choices where the relevant preference controls are available.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. The method differs between browsers, operating systems and devices, so you should check the relevant help or support information for your browser.

If you block or delete cookies, some website features may not operate correctly. You may be logged out, lose saved preferences, need to repeat certain selections or be unable to access functions that depend on cookies. Disabling analytics or advertising cookies should not normally prevent access to basic website content, but the experience may be less personalised.

Cookie choices may apply only to the browser or device used to make them. If you use more than one device or browser, you may need to set your preferences separately. Deleting cookies may also remove the record of your previous choices, meaning that the cookie notice may appear again.

Koala88 Casino may update this policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our practices. The updated version will be made available on the website and will apply from the date stated or, if no date is stated, from publication. We encourage you to review this page periodically.

Cookies may involve the collection or disclosure of information outside the device you use to visit the website. Any such handling will be subject to applicable law and the safeguards described in our Privacy Policy. We do not use cookies to remove your rights under Australian privacy law, and cookie information will not be used to bypass responsible gambling controls or other required safeguards.

If you have questions about this Cookies Policy, your cookie choices or the way information is handled, please use the contact or support channel made available on the Koala88 Casino website. Do not include unnecessary sensitive information in a general enquiry. Requests relating to personal information may be handled in accordance with our Privacy Policy, identity checks and applicable legal requirements.